Shipping policy
Modiva ships women's clothing orders to customers within the United States. We aim to process and deliver orders within the timeframes outlined below.
Processing Time
Orders are generally processed within 1–3 business days after the order is placed.
Our order cut-off time is 5:00 PM New York time. Orders received around or after the cut-off time may be processed on the following business day.
Delivery Time
After processing, orders are generally delivered within 5–11 business days.
Delivery time is an estimate and may vary depending on the destination, carrier operations, weather, or other circumstances affecting transportation.
Shipping Cost
Standard shipping is free on all orders.
There is no standard shipping charge added to eligible orders at checkout.
Shipping Destinations
Modiva currently ships to addresses within the United States only.
We do not currently offer shipping to destinations outside the United States.
Shipping Carriers
Orders may be delivered through available carriers, including:
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USPS
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UPS
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FedEx
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DHL
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Other available delivery carriers
The carrier used for an order may vary depending on the shipment and destination.
Tracking Information
When tracking information is available, it may be provided to you after your order has been shipped.
Carrier tracking information can take some time to become active after shipment.
Delivery Delays
The estimated delivery timeframe does not guarantee a specific delivery date. Delays may occur because of carrier operations, weather, transportation issues, or other circumstances outside Modiva's control.
If your order appears to be delayed, please contact us at support@modiva.shop and we will assist you with the available order information.
Contact Us
If you have questions about shipping or your order, please contact:
Modiva
4010 Twiggs St
San Diego, CA 92110
United States
Email: support@modiva.shop
Phone: +1 858-898-1683
Email Support: 24/7